If it’s been more than 4 working days since you placed your order and you haven’t received it yet, we apologize for the inconvenience! Please send us an email on [email protected] so we can check the status of your order immediately.
You can pay for your order with one of the following methods:
For Gozo Deliveries, only card payments are accepted.
We usually prepare orders within 24 hours from their confirmation. The delivery time depends on the delivery place however all orders will be delivered within 3 working days (Excluding public holidays).
Gozo Deliveries will be shipped within 2 days and delivered by Local Postage free of charge for orders over €50.00.
Kindly send us an email on [email protected] within 24HRS to modify your order. Please Include your Name,Surname,Contact no and order no.
Unfortunately no! However please do send us an email on [email protected] within 24HRS for delivery inquiries.
Yes! You can have your parcel delivered to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organisation in the address field, as well as the contact name to ensure your parcel is successfully delivered.
Yes, items can be returned or exchanged with something else or a credit note can be issued if returned in store within 14 days from date of delivery.
Panties, Tights and silicone bras are not exchangeable.
Credit Notes are valid for 3 months, No CASH refunds.
IMPORTANT:
When returning an item, the product must be unused with original tags attached and with original packaging.
